Want to think like Tom Peters? Here's a simple first step: Replace your home page with a weblog. That's what Mr. Peters has done. Thanks to Strategize for pointing to Tom Peters new approach.
There are several benefits to this approach: Fresh content, ability to interact with your customers, easy-to-use software...
Easy-to-use software reduces the amount of time you spend in front of the computer. So people naturally flow to blogging software.
Several months ago, I was using a desktop blogging app called iBlog. iBlog's developers had decided that command-s would do more than save a file; it also closed the current window. I politely sent an e-mail to the company and gave several reasons (including human factors) why this wasn't the best design.
Despite my rational e-mail, this company decided to stick with their new-age, command-s abilities. Instead of rewiring my brain for flakey results, I simply picked up my text and moved to another blogging client -- ecto.
Ecto is a snap. Their command-s obeys Apple's user guidelines and works like every other application on my Mac.
Easy-to-use developer tools also play a role in the success of enterprise projects. In fact, if an application developer isn't productive using a given set of tools within 2 - 4 weeks, the project is a train wreck waiting to happen.
Four years ago, a large telecom company in Dallas decided to use a middleware vendor for an integration project. The development tools were clumsy, and in some cases, developers were required to write at the OS level. A complete mismatch with the skills of employees and consultants. Six million dollars later, the project was cancelled. Easy money for the consulting company, a hard lesson for the telecom company.
Thanks for pointing this out, Steve. People are looking for other people with the smarts to help them solve their organization's problems. Most websites hide their people's smarts under a veil of mind-numbing marketingspeak. Blogs reveal the intelligence, or not, behind the curtain. For those with the real smarts, a blog can only help you make your ideas more transparent, and accessible to your current and potential customers.
Posted by: cliff | June 07, 2004 at 12:51 PM