McKinsey shares this interview with Gary Hamel and Michele Zanini about their new book Humanocracy.
They describe bureaucracy as a massive multiplayer game that delivers little value to customers and drains energy from employees. In a humanocracy, the relationship is flipped: it’s the organization that is the instrument. It’s the vehicle that people use to better their lives and the lives of those they serve.
The interview provides an overview of Humanocracy. You can learn more at the Humanocracy website.
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